Simple Palette
Simple Palette
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Terms and Conditions

Shipping


For addresses within Australia


Orders will be dispatched within 2-3 working days.


The cost for all postage is $15 AUD. Orders over $150 AUD will receive complimentary shipping within Australia.


For addresses outside of Australia


Orders will be dispatched within 2-3 working days.


The cost for postage is $28-$40 AUD depending on location, with duties and taxes calculable and payable.


Please note, that duties and taxes are respective to your order value and destination country. We are not responsible for additional unforeseeable duties and tax charges that may occur upon arrival at your destination country.


Orders over $250 AUD will receive complimentary shipping, depending on your location duties and taxes will be payable.


We deliver to the below countries:

Australia, Austria, Belgium, Cambodia, Canada, China, Croatia, Cyprus, Denmark, Fiji, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Portugal, Qatar, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.

Return and Refund Policy

All products purchased may be returned for a full refund in Australia if found faulty and must be returned unworn, in saleable condition within 14 days of dispatch date. Simple Palette does not issue refunds for change of mind or incorrect purchases.


Please email our team at hello@simplepalette.com.au, should you wish to request for a refund.


A full refund will be issued once a return has been received and its condition assessed. 


Simple Palette does not accept returns if products are:


  1. Not returned in their original condition or packaging
  2. Returned outside of the specified return timeframe

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