SHIPPING WITHIN AUSTRALIA
We charge a flat rate of $10 for all packages and offer free shipping for all orders over $150.
We aim for all products to be delivered within 5 business days and will email you a tracking order number once we have despatched your product. In the event that we become aware that there has been a delay in delivering your product, we will email you as soon as possible.
Bulky packages are delivered by registered courier and will require a signature, unless you provide authority to leave during checkout.
** Deliveries during the holiday season can sometimes take longer than usual, because the parcel routes are much busier. This year in particular, Christmas Day falls on a Monday, so we lose the weekend before as well.
To best ensure a delivery before or by Christmas Day, order no later than 14th December (for Australian national deliveries) and 19th December (for Melbourne metro deliveries).
We charge a flat rate of $20 for international orders. Estimated delivery times will generally be 10 to 15 business days.
If you wish to purchase any of our products and your country is not listed, please contact us for international shipping rates and include the country/city of delivery and also the item(s) you are interested in.
DISCLAIMER OF LIABILITY
Simple Palette is not responsible for any delivery delays after the order has left our premises or due to any circumstances beyond our control. If your item has been damaged in transit, please contact us immediately.